E-commerce
Help customers choose the right product.
When someone is unsure which variant to choose or whether a product will fit, they can get a simple answer without searching the entire store.
Help with product selection
The bot can ask about a device model, use case, size, parameters or constraints, then guide the visitor to the right variant using your catalogue and store content.
Less uncertainty before cart
When a visitor compares products for a long time or returns to the same product card, it is worth helping before they open a competitor tab. One useful question works better than another promotion.
Store knowledge inside the conversation
Shipping, returns, compatibility and availability are all part of buying. ByteImp uses your indexed store knowledge so answers remain specific and useful.
Help a customer choose before uncertainty turns into leaving the store without buying.
A simple way to begin
Start with one page your customers often visit.
Show what your business does
Add your website and materials the assistant can use: services, FAQ, offer or catalogue.
Choose one common question
Start with the moment customers often hesitate: asking for a quote, choosing a product or getting in touch.
Receive complete enquiries
The workspace shows the conversation and key details, making it easier to reply or call the customer back.
FAQ
Questions before launch
Can the bot use a product catalogue?
Yes, when the catalogue or its source is prepared as knowledge available to the bot.
Is it suitable for compatibility questions?
It can ask for the required parameters and use information provided by the store. Answer rules should be tailored to the catalogue.
Does it replace customer service?
No. It helps with recurring questions and context collection; cases that need a person should have a clear next step.