AI chat for websites. Insight for business.
One solution that supports sales on two fronts. It automatically assists website visitors by answering questions and collecting leads through built-in forms, while reporting which information and products are missing from the website to help increase conversion.
Explore the systemByteImp in practice
First, ByteImp helps visitors find information or take the next step. At the same time, it organises recurring questions so you can see what to explain more clearly on the website and which needs are worth validating before changing your offer.
The system independently processes the knowledge base, documentation and website information to provide immediate answers. This can substantially reduce the workload on support teams and handle recurring questions in real time.
The solution does more than inform: it actively supports sales. It handles dedicated calls to action (CTAs) and contact forms directly in the conversation window. This shortens the buying journey and can generate a lead without sending people to another page.
Each interaction is analysed for missing content. Generated reports indicate which information people cannot find, helping teams remove decision barriers faster and optimise the website for conversion.
Continuous monitoring of enquiries provides data on products and services people seek that are not currently in the offer. It is a useful source of evidence when planning an assortment or service expansion.
One question can spark an idea. Recurring questions help you decide what to change first.
From a question to a better decision
“Do you also offer installation?”
Already part of your offer, but easy to miss? Put it next to the product.
“Is this fabric machine washable?”
Customer questions give you concrete topics for product and service descriptions.
“Can I order a different size?”
See whether similar requests come up again before expanding your offer.
It starts with what people actually say.
Customers don’t need to know your menu or browse every page. They ask in their own words. ByteImp finds answers in your company’s knowledge.
Help choosing based on product descriptions and features.
Answers about services, terms and next steps.
A route to the right product, pricing page or document.
Your website, documents and product descriptions. You choose the chatbot’s sources.
The foundation is the available documentation, product catalogue or website content. The system processes these sources into a controlled answer environment grounded in approved information, helping reduce the risk of unsupported responses.
Users do not need to know the menu structure or use precise keywords. They can ask questions in natural language, and the system guides them directly to the relevant solution or product.
When a quote or expert consultation is needed, the assistant collects the required details through built-in forms and passes a qualified lead to the sales team.
Algorithms categorise enquiries in the background. The result is clear reporting on the most common user problems and the areas of the website that need clarification or expansion.
Want to know the features and costs first? Explore the plans.
Compare plans and pricingFrom your website content and materials added to its knowledge base. Before launch, test answers about your offer. Keep the sources up to date when your offer changes.
You will see which information, products, services and variants people ask for. Their questions help you choose content to improve and ideas to explore. They do not describe the needs of visitors who never start a conversation.
Not always. You may offer the product or service without its description being in the chatbot’s knowledge. First check the conversation and available information. Then decide whether to add details, highlight the offer or consider expanding it.
It can help people choose using available product descriptions and features. Current availability requires a connection to an up-to-date data source. A product page alone does not confirm current stock.
Check whether its knowledge sources contain the information it needs. If something is missing, add it and test the answer again. The question may also point to a topic worth explaining more fully on your website.
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